{"id":4225,"date":"2026-03-02T15:14:36","date_gmt":"2026-03-02T14:14:36","guid":{"rendered":"https:\/\/obalne-lekarne.si\/?page_id=4225"},"modified":"2026-11-09T08:16:51","modified_gmt":"2026-11-09T07:16:51","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/obalne-lekarne.si\/en\/customer-support\/","title":{"rendered":"Customer support"},"content":{"rendered":"\n\n\n\r\n    <div id=\"nasveti\" class=\"bg-light bg-fw py-6 py-md-9 my-6 my-md-9\">\r\n        <div class=\"d-flex flex-column flex-lg-row align-items-lg-center justify-content-between\">\r\n            <div>\r\n                <h2>Latest pharmacist\u2019s advice<\/h2>\r\n                <p class=\"lead mb-0\">Expert Information and Recommendations for Your Health Every Day.<\/p>\r\n            <\/div>\r\n            <a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/\" class=\"mt-3 mt-lg-0\">View all pharmacist\u2019s advice<\/a>\r\n        <\/div>\r\n        <ul class=\"aktualni-nasveti-grid layout-grid-4 list-unstyled mt-4 mt-lg-3\">\r\n                                            <li>\r\n                    <article class=\"h-100 post-4225 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/travel-medicine-kit\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Travel medicine kit<\/h3>\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Advice<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">Reading time <\/span>14 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-4225 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/safe-sun-exposure\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Safe sun exposure<\/h3>\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Advice<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">Reading time <\/span>1 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-4225 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/tips-for-better-digestion-and-detoxification\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Tips for better digestion and detoxification<\/h3>\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Advice<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">Reading time <\/span>3 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-4225 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/give-your-legs-some-relief\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Give your legs some relief<\/h3>\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Advice<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">Reading time <\/span>2 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                    <\/ul>\r\n    <\/div>\r\n\r\n    \n\n\n    \r\n    <div id=\"podpora-strankam\" class=\"d-flex flex-column flex-xl-row gap-3 my-6 my-md-9\">\r\n\r\n        <div class=\"position-relative d-flex ps-3 ps-sm-7 ps-xl-0 pb-3 pb-sm-7 pt-9 pt-sm-7\">\r\n\r\n                            <div class=\"image-wrapper position-absolute\" style=\"background-image: url('https:\/\/obalne-lekarne.si\/wp-content\/uploads\/2026\/03\/podpora-strankam-768x576.jpg'); background-size: cover; background-position: center;\">\r\n                <\/div>\r\n            \r\n            <div class=\"left-content flex-column bg-white p-3 p-sm-4 position-relative mt-auto d-flex\">\r\n                                    <span class=\"fw-medium fs-5 text-uppercase mb-2\">Ask a pharmacist<\/span>\r\n                \r\n                                    <h2>Ask a pharmacist<\/h2>\r\n                \r\n                \r\n                                    <a href=\"https:\/\/obalne-lekarne.si\/en\/podpora-strankam\/ask-your-pharmacist\/\" class=\"btn btn-sm btn-primary mt-3\">\r\n                        Write to us!                        <i class=\"fa-light fa-arrow-right-long ms-1\"><\/i>\r\n                    <\/a>\r\n                            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"right-content position-relative d-flex flex-column bg-primary-subtle p-3 p-sm-7\">\r\n            <span class=\"fw-medium fs-5 text-uppercase\">Customer support<\/span>\r\n            <h2>Help is just one click away<\/h2>\r\n            <p>Need help with an order or have questions about medicines or products? Our team of pharmacy professionals will be happy to advise you and help you with your order or online ...<\/p>                            <ul class=\"links-grid list-unstyled layout-grid-2 gap-2\">\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/pharmacists-advice\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-user-doctor custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Advice from a pharmacist<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/compliments-suggestions-and-complaints\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-face-smile-beam custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Compliments, suggestions and complaints<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-comments-question-check custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Frequently asked questions<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/en\/services-and-products\/reporting-suspected-adverse-drug-reactions\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-prescription-bottle-pill custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Reporting suspected adverse reactions to medicines<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                    <\/ul>\r\n                    <\/div>\r\n        \r\n    <\/div>\r\n\r\n    \n\n\n<div class=\"gb-container gb-container-e6777f01 faq-wrapper\" id=\"faq\">\n<div class=\"gb-container gb-container-547a21e8\" id=\"pogosta-vprasanja\">\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n<div class=\"gb-container gb-container-ba5942c8\">\n\n<p class=\"wp-block-paragraph\">Answers to frequently asked questions about medicines and pharmacy services. For further information, please contact our pharmacists.<\/p>\n\n<\/div>\n\n\n<p class=\"btn btn-primary my-3 wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/en\/podpora-strankam\/ask-your-pharmacist\/\" data-type=\"page\" data-id=\"1222\">Have another question? Contact us!<\/a><\/p>\n\n\n\n\n<div class=\"accordion align wp-block-acf-accordion\" id=\"accordion-block_094df36375445ad2dd02436bdf0f8e7b-item-6af7b18856fce\">\n    <div class=\"acf-innerblocks-container\">\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\"\n            >\n            Can I buy medicines online?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_1eb142e506a1c9ccfc730c74855f5a57-item-6af7b18855ad1\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Prescription medicines and most non-prescription medicines are dispensed exclusively at pharmacies. Professional advice from a pharmacist is also important to ensure their correct and safe use.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\"\n            >\n            Do I need a prescription for all medicines?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_d6c81be28b97f2a3ae7ad3c8c2d0503f-item-6af7b188564c5\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">No. Some medicines are available without a prescription and are intended for self-treatment of minor ailments. Nevertheless, we recommend consulting a pharmacist about their proper use.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\"\n            >\n            How should I take my medicines?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_5e511fe9d8234a8e686ceaf130a152df-item-6af7b18856676\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Use medicines according to your doctor&#8217;s or pharmacist&#8217;s instructions and the instructions for use. If anything is unclear, always consult a healthcare professional.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\"\n            >\n            Can I take several medicines at the same time?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_5f0e3de1c7eb1db079f3567f5a44ccb3-item-6af7b188567f9\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Taking several medicines at the same time may cause interactions. We recommend consulting a pharmacist about combining medicines.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\"\n            >\n            What is a Personal Medication Record?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_114a5becdbea5059b8572b4cdc9e8c09-item-6af7b1885695f\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">A Personal Medication Record is an overview of all the medicines you take, including their dosage and instructions for use. It helps improve the safety and clarity of your treatment. <a href=\"https:\/\/obalne-lekarne.si\/izdelki-in-storitve\/osebna-kartica-zdravil\/\" target=\"_blank\" data-type=\"page\" data-id=\"169\" rel=\"noreferrer noopener\">Find out more about the Personal Medication Record<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\"\n            >\n            Can I get professional advice at the pharmacy?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_c9a713b0bd3ab13623baab135d260cf3-item-6af7b18856ab4\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Yes. Our pharmacists provide professional advice on the correct use of medicines, food supplements and other products that support good health.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\"\n            >\n            Do you offer additional pharmacy services?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_d3565596ac22788eef496ca9a65f34ba-item-6af7b18856c40\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Our pharmacies offer a range of services, including a <a href=\"https:\/\/obalne-lekarne.si\/en\/services-and-products\/medication-review\/?utm_source=chatgpt.com\">Medicines Use Review<\/a> and a <a href=\"https:\/\/obalne-lekarne.si\/en\/services-and-products\/personal-medication-record\/?utm_source=chatgpt.com\">Personal Medication Record<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\"\n            >\n            What should I do if I experience side effects?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_11c867c47bb6fc7830746b998d7fedb2-item-6af7b18856d9c\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">If you experience any side effects, stop using the medicine and consult your doctor or pharmacist.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\"\n            >\n            Where can I find the nearest pharmacy?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_9f97ed227bcf07574b02a6ea1477fc10-item-6af7b18856ef0\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\"><br>A list of all Obalne lekarne Koper pharmacy locations and their opening hours is available <a href=\"https:\/\/obalne-lekarne.si\/en\/our-pharmacies\/?utm_source=chatgpt.com\">here<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-56251065\">\n<div class=\"gb-container gb-container-89280041 preform-wrapper\">\n<div class=\"gb-container gb-container-3e487619\">\n\n<h2 class=\"wp-block-heading\"><br>Compliments, suggestions and complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We welcome your compliments, suggestions and feedback, as they help us improve our services.<\/p>\n\n\n\r\n    <form action=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/compliments-suggestions-and-complaints\/\" method=\"get\" class=\"mt-3\">\r\n        <fieldset>\r\n            <legend class=\"visually-hidden\">Select message type<\/legend>\r\n            <div class=\"radio-group\">\r\n                <input type=\"radio\" name=\"vrsta\" id=\"vrsta-1\" value=\"pohvala\">\r\n                <label for=\"vrsta-1\">Submit a compliment or suggestion<\/label>\r\n            <\/div>\r\n            <div class=\"radio-group\">\r\n                <input type=\"radio\" name=\"vrsta\" id=\"vrsta-2\" value=\"pritozba\">\r\n                <label for=\"vrsta-2\">Submit a complaint<\/label>\r\n            <\/div>\r\n        <\/fieldset>\r\n        <button type=\"submit\" class=\"btn btn-primary mt-3\">\r\n            Next            <i class=\"fa-light fa-arrow-right-long ms-1\"><\/i>\r\n        <\/button>\r\n    <\/form>\r\n\r\n    \n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-33bf0eda bg-fw gb-pravice-pacientov\" id=\"pravice-pacientov\">\n\n<h2 class=\"wp-block-heading\"><br>Patients&#8217; rights<\/h2>\n\n\n<div class=\"gb-container gb-container-6e727964 pravice-pacientov-grid\">\n<div class=\"gb-container gb-container-be0202d9\">\n\n<h3 class=\"wp-block-heading\">Reporting suspected adverse drug reactions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Every suspected adverse drug reaction matters. You can also report any reactions you observe at a pharmacy. By doing so, you contribute to the safer use of medicines and better monitoring of their effects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/en\/services-and-products\/reporting-suspected-adverse-drug-reactions\/?utm_source=chatgpt.com\">Read more<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-dd992c95\">\n\n<h3 class=\"wp-block-heading\">Patients&#8217; rights advocate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Jo\u017eica Tro\u0161t Kru\u0161ec, Master of Laws<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:jozica.trost-kusec.ext@gov.si\">jozica.trost-kusec.ext@gov.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:041667501\">041 667 501<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-61fd97b0\">\n\n<h3 class=\"wp-block-heading\">Out-of-court consumer dispute resolution<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Obalne lekarne Koper, Kidri\u010deva ulica 2, 6000 Koper \u2013 Capodistria, in accordance with Article 32(3) of the Consumer Dispute Resolution Act (Official Gazette of the Republic of Slovenia, No. 81\/2015), informs its customers and website visitors that it does not recognise any provider of out-of-court consumer dispute resolution for the settlement of consumer disputes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=SL&amp;utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">Visit the consumer dispute resolution platform (SRPS)<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-c3435160 layout-grid-3\">\n<div class=\"gb-container gb-container-8243ae20\" id=\"pooblascenec-za-varnost-podatkov\">\n\n<h3 class=\"wp-block-heading h4\">Patient safety officer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pursuant to Article 16 of the Healthcare Quality Assurance Act (Official Gazette of the Republic of Slovenia, No. 102\/24; ZZKZ), the following person has been appointed as the patient safety officer at the public institution Obalne lekarne Koper:<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-98b98ed0\">\n\n<p class=\"lead wp-block-paragraph\">\u017diga Mazi, mag. farm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:ziga.mazi@obalne-lekarne.si\">ziga.mazi@obalne-lekarne.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:056110000\">05 611 00 00<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-fa6c6ea0\">\n\n<p class=\"btn btn-sm btn-primary wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/en\/customer-support\/patient-safety\/\" data-type=\"page\" data-id=\"1141\">Read more about patient safety<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-bc245db4\">\n\n<div class=\"media-upload align wp-block-acf-media-upload\" id=\"media-upload-block_d9471a147713d7d1995bb943057f58cb\">\n\n    \n                    <div class=\"media-upload__grid layout-grid-1\">\n        \n        \n            \n        \n                    <\/div>\n        \n    \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Answers to frequently asked questions about medicines and pharmacy services. For further information, please contact our pharmacists. Have another question? Contact us! Compliments, suggestions and complaints We welcome your compliments, suggestions and feedback, as they help us improve our services. Patients&#8217; rights Reporting suspected adverse drug reactions Every suspected adverse drug reaction [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4225","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/pages\/4225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/comments?post=4225"}],"version-history":[{"count":7,"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/pages\/4225\/revisions"}],"predecessor-version":[{"id":4366,"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/pages\/4225\/revisions\/4366"}],"wp:attachment":[{"href":"https:\/\/obalne-lekarne.si\/en\/wp-json\/wp\/v2\/media?parent=4225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}