{"id":3260,"date":"2026-03-02T15:14:36","date_gmt":"2026-03-02T14:14:36","guid":{"rendered":"https:\/\/obalne-lekarne.si\/podpora-strankam\/"},"modified":"2026-08-24T15:55:12","modified_gmt":"2026-08-24T13:55:12","slug":"assistenza-ai-clienti","status":"publish","type":"page","link":"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/","title":{"rendered":"Assistenza ai clienti"},"content":{"rendered":"\n\n\n\r\n    <div id=\"nasveti\" class=\"bg-light bg-fw py-6 py-md-9 my-6 my-md-9\">\r\n        <div class=\"d-flex flex-column flex-lg-row align-items-lg-center justify-content-between\">\r\n            <div>\r\n                <h2>Consigli attuali del farmacista<\/h2>\r\n                <p class=\"lead mb-0\">Informazioni professionali e raccomandazioni per la tua salute ogni giorno.<\/p>\r\n            <\/div>\r\n            <a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/\" class=\"mt-3 mt-lg-0\">Visualizza tutti i consigli del farmacista<\/a>\r\n        <\/div>\r\n        <ul class=\"aktualni-nasveti-grid layout-grid-4 list-unstyled mt-4 mt-lg-3\">\r\n                                            <li>\r\n                    <article class=\"h-100 post-3260 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/farmacia-da-viaggio\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Farmacia da viaggio<\/h3>\r\n\r\n\t\t\r\n\t\t\t\t\t<ul class=\"list-unstyled d-flex gap-1 flex-wrap order-3 mb-2\">\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">In viaggio<\/li>\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Sole<\/li>\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Consiglio<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">tempo di lettura <\/span>15 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-3260 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/esposizione-sicura-al-sole\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Esposizione sicura al sole<\/h3>\r\n\r\n\t\t\r\n\t\t\t\t\t<ul class=\"list-unstyled d-flex gap-1 flex-wrap order-3 mb-2\">\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">In viaggio<\/li>\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Pelle<\/li>\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Sole<\/li>\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Consiglio<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">tempo di lettura <\/span>1 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-3260 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/consigli-per-una-migliore-digestione-e-disintossicazione\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Consigli per una migliore digestione e disintossicazione<\/h3>\r\n\r\n\t\t\r\n\t\t\t\t\t<ul class=\"list-unstyled d-flex gap-1 flex-wrap order-3 mb-2\">\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Cura della persona<\/li>\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Consiglio<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">tempo di lettura <\/span>3 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                                            <li>\r\n                    <article class=\"h-100 post-3260 page type-page status-publish hentry\">\r\n\t<a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/date-sollievo-alle-vostre-gambe\/\" class=\"nasvet-link no-style d-flex flex-column p-3 p-sm-4 h-100\">\r\n\t\t<h3 class=\"h4 order-2\">Date sollievo alle vostre gambe<\/h3>\r\n\r\n\t\t\r\n\t\t\t\t\t<ul class=\"list-unstyled d-flex gap-1 flex-wrap order-3 mb-2\">\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Cura della persona<\/li>\r\n\t\t\t\t\t\t\t\t\t<li class=\"term-tag py-1 px-2 rounded-1 fw-medium fs-5\">Prevenzione<\/li>\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\r\n\t\t<div class=\"d-flex align-items-center justify-content-between order-4 mt-auto\">\r\n\t\t\t<span class=\"link-style\">Consiglio<\/span>\r\n\t\t\t<span class=\"fs-3\"><p class=\"fw-medium fs-3 mb-0 text-uppercase\"><i class=\"fa-light fa-book-open me-1\" aria-hidden=\"true\"><\/i><span class=\"visually-hidden\">tempo di lettura <\/span>2 min<\/p><\/span>\r\n\t\t<\/div>\r\n\t<\/a>\r\n<\/article>                <\/li>\r\n                    <\/ul>\r\n    <\/div>\r\n\r\n    \n\n\n\r\n    <div id=\"podpora-strankam\" class=\"d-flex flex-column flex-xl-row gap-3 my-6 my-md-9\">\r\n\r\n        <div class=\"position-relative d-flex ps-3 ps-sm-7 ps-xl-0 pb-3 pb-sm-7 pt-9 pt-sm-7\">\r\n\r\n                            <div class=\"image-wrapper position-absolute\" style=\"background-image: url('https:\/\/obalne-lekarne.si\/wp-content\/uploads\/2026\/03\/podpora-strankam-768x576.jpg'); background-size: cover; background-position: center;\">\r\n                <\/div>\r\n            \r\n            <div class=\"left-content flex-column bg-white p-3 p-sm-4 position-relative mt-auto d-flex\">\r\n                                    <span class=\"fw-medium fs-5 text-uppercase mb-2\">Chiedete al farmacista<\/span>\r\n                \r\n                                    <h2>Avete una domanda per il farmacista?<\/h2>\r\n                \r\n                \r\n                                    <a href=\"https:\/\/obalne-lekarne.si\/it\/le-nostre-farmacie\/\" class=\"btn btn-sm btn-primary mt-3\">\r\n                        Scriveteci!                        <i class=\"fa-light fa-arrow-right-long ms-1\"><\/i>\r\n                    <\/a>\r\n                            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"right-content position-relative d-flex flex-column bg-primary-subtle p-3 p-sm-7\">\r\n            <span class=\"fw-medium fs-5 text-uppercase\">Supporto clienti<\/span>\r\n            <h2>Un aiuto a portata di clic<\/h2>\r\n            <p>Avete bisogno di aiuto con il vostro ordine o avete domande sui medicinali o sui prodotti? Il nostro personale farmaceutico qualificato sar\u00e0 lieto di consigliarvi e aiutarvi con l\u2019ordine, l\u2019acquisto online o la risoluzione di eventuali problemi.<\/p>                            <ul class=\"links-grid list-unstyled layout-grid-2 gap-2\">\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-clienti\/consigli-del-farmacista\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-user-doctor custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Consigli del farmacista<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/complimenti-suggerimenti-e-reclami\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-face-smile-beam custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Complimenti, suggerimenti e reclami<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/#domande-frequenti\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-comments-question-check custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Domande frequenti<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                            <li>\r\n                            <a href=\"https:\/\/obalne-lekarne.si\/it\/servizi-e-prodotti\/segnalazione-di-sospette-reazioni-avverse-ai-medicinali\/\" class=\"no-style d-flex align-items-center gap-2\">\r\n                                <i class=\"fa-light fa-prescription-bottle-pill custom-icon text-gradient flex-shrink-0\"><\/i>\r\n                                <span class=\"fw-medium fs-5\">Segnalazione di sospette reazioni avverse ai medicinali<\/span>\r\n                                <i class=\"fa-regular fa-arrow-right-long ms-auto text-gradient flex-shrink-0\"><\/i>\r\n                            <\/a>\r\n                        <\/li>\r\n                                    <\/ul>\r\n                    <\/div>\r\n        \r\n    <\/div>\r\n\r\n    \n\n\n<div class=\"gb-container gb-container-e6777f01 faq-wrapper\">\n<div class=\"gb-container gb-container-547a21e8\" id=\"domande-frequenti\">\n\n<h2 class=\"wp-block-heading\">Domande frequenti<\/h2>\n\n\n<div class=\"gb-container gb-container-ba5942c8\">\n\n<p class=\"wp-block-paragraph\">Risposte alle domande frequenti sui medicinali e sui servizi farmaceutici. Per ulteriori informazioni, rivolgetevi ai nostri farmacisti.<\/p>\n\n<\/div>\n\n\n<p class=\"btn btn-primary my-3 wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/chiedete-al-farmacista\/\" data-type=\"page\" data-id=\"3245\">Avete ulteriori domande? Scriveteci!!<\/a><\/p>\n\n\n\n\n<div class=\"accordion align wp-block-acf-accordion\" id=\"accordion-block_e6079d52a60dcdf1b829c92dc6513bfb-item-6aa4edc28a2f5\">\n    <div class=\"acf-innerblocks-container\">\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\"\n            >\n            \u00c8 possibile acquistare medicinali online?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_8a2f2400c37c08f25c0c48d32fd8f353-item-6aa4edc289430\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">I medicinali soggetti a prescrizione medica e la maggior parte dei medicinali da banco vengono dispensati esclusivamente in farmacia. Per un uso corretto e sicuro \u00e8 importante anche la consulenza professionale del farmacista.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\"\n            >\n            \u00c8 necessaria la prescrizione medica per tutti i medicinali?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_3093cda27871a6aebca4b62c178445f9-item-6aa4edc2898f3\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">No. Alcuni medicinali sono disponibili senza prescrizione medica e sono destinati all\u2019automedicazione di disturbi lievi. Tuttavia, raccomandiamo di consultare il farmacista per un uso corretto.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\"\n            >\n            Come utilizzare correttamente i medicinali?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_6d92600cf2487f7c4c01238ad6ac5bc2-item-6aa4edc289aa8\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Utilizzate i medicinali secondo le indicazioni del medico o del farmacista e le istruzioni riportate nel foglio illustrativo. In caso di dubbi, consultate sempre un professionista.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\"\n            >\n            Posso assumere pi\u00f9 medicinali contemporaneamente?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_34874c76e08af8d322f1911966e2a95e-item-6aa4edc289bff\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">L\u2019assunzione contemporanea di pi\u00f9 medicinali pu\u00f2 causare interazioni tra loro. Raccomandiamo di consultare il farmacista in merito alla combinazione dei medicinali.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\"\n            >\n            Che cos\u2019\u00e8 la Scheda personale dei medicinali?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_33b1935f1a02937201f66d89a7aeff5e-item-6aa4edc289d84\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">La Scheda personale dei medicinali \u00e8 un riepilogo di tutti i medicinali che assumete, comprese le dosi e le modalit\u00e0 di assunzione. Contribuisce a migliorare la sicurezza e la chiarezza del trattamento. <a href=\"https:\/\/obalne-lekarne.si\/it\/servizi-e-prodotti\/scheda-personale-dei-medicinali\/\" target=\"_blank\" data-type=\"page\" data-id=\"3294\" rel=\"noreferrer noopener\">Scoprite di pi\u00f9 sulla Scheda personale dei medicinali.<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\"\n            >\n            Posso ricevere una consulenza professionale in farmacia?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_f6c5c010e97438ac41843dca0d96cd16-item-6aa4edc289eaf\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">S\u00ec. I nostri farmacisti offrono consulenza professionale sul corretto utilizzo dei medicinali, degli integratori alimentari e di altri prodotti per il mantenimento della salute.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\"\n            >\n            Offrite servizi farmaceutici aggiuntivi?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_49e71b7c18cccb1e8b038957f6573709-item-6aa4edc289fd1\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Nelle nostre farmacie offriamo diversi servizi, tra cui la <a href=\"https:\/\/obalne-lekarne.si\/it\/revisione-delluso-dei-medicinali\/\">Revisione dell\u2019uso dei medicinali<\/a> e la <a href=\"https:\/\/obalne-lekarne.si\/it\/scheda-personale-dei-medicinali\/\">Scheda personale dei medicinali<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\"\n            >\n            Cosa fare in caso di effetti indesiderati?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_8bd46465319977b1cef37d1ba3a426be-item-6aa4edc28a0e5\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Se manifestate effetti indesiderati, interrompete l\u2019uso del medicinale e consultate il medico o il farmacista.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item\" id=\"accordion-item-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\">\n    <h3 class=\"accordion-header m-0\" id=\"accordion-item-heading-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\">\n        <button class=\"accordion-button collapsed\" \n            type=\"button\" \n            data-bs-toggle=\"collapse\" \n            data-bs-target=\"#collapse-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\" \n            aria-expanded=\"false\" \n            aria-controls=\"collapse-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\"\n            >\n            Dove posso trovare la farmacia pi\u00f9 vicina?            <i class=\"fa-regular fa-arrow-down-long\"><\/i>\n        <\/button>\n    <\/h3>\n    \n    <div id=\"collapse-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\" \n        class=\"accordion-collapse collapse\" \n        aria-labelledby=\"heading-accordion-block_f241b1279b5acff27828e95303b83ace-item-6aa4edc28a224\" \n        >\n\n        <div class=\"accordion-body\">\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">L\u2019elenco di tutte le sedi delle <strong>Farmacie costiere Capodistria<\/strong> e i relativi orari di apertura sono disponibili <a href=\"https:\/\/obalne-lekarne.si\/it\/le-nostre-farmacie\/\">a questo link<\/a>.<\/p>\n\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-56251065\">\n<div class=\"gb-container gb-container-89280041 preform-wrapper\">\n<div class=\"gb-container gb-container-3e487619\">\n\n<h2 class=\"wp-block-heading\">Complimenti, suggerimenti e reclami<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Saremo lieti di ricevere i vostri complimenti, suggerimenti o osservazioni, perch\u00e9 ci aiutano a migliorare i nostri servizi.<\/p>\n\n\n\r\n    <form action=\"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/complimenti-suggerimenti-e-reclami\/\" method=\"get\" class=\"mt-3\">\r\n        <fieldset>\r\n            <legend class=\"visually-hidden\">Seleziona il tipo di messaggio<\/legend>\r\n            <div class=\"radio-group\">\r\n                <input type=\"radio\" name=\"vrsta\" id=\"vrsta-1\" value=\"pohvala\">\r\n                <label for=\"vrsta-1\">Invia un elogio o un suggerimento<\/label>\r\n            <\/div>\r\n            <div class=\"radio-group\">\r\n                <input type=\"radio\" name=\"vrsta\" id=\"vrsta-2\" value=\"pritozba\">\r\n                <label for=\"vrsta-2\">Invia un reclamo<\/label>\r\n            <\/div>\r\n        <\/fieldset>\r\n        <button type=\"submit\" class=\"btn btn-primary mt-3\">\r\n            Avanti            <i class=\"fa-light fa-arrow-right-long ms-1\"><\/i>\r\n        <\/button>\r\n    <\/form>\r\n\r\n    \n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-33bf0eda bg-fw gb-pravice-pacientov\" id=\"pravice-pacientov\">\n\n<h2 class=\"wp-block-heading\">Diritti dei pazienti<\/h2>\n\n\n<div class=\"gb-container gb-container-6e727964 pravice-pacientov-grid\">\n<div class=\"gb-container gb-container-be0202d9\">\n\n<h3 class=\"wp-block-heading h4\">Segnalazione di sospette reazioni avverse ai medicinali<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ogni segnalazione inviata \u00e8 importante per il monitoraggio della sicurezza dei medicinali. Se sospettate che voi o un vostro familiare abbiate manifestato una reazione avversa che potrebbe essere correlata a un medicinale, potete segnalarla anche in farmacia.<\/p>\n\n\n<div class=\"gb-container gb-container-08cb2c06\">\n\n<p class=\"btn btn-sm btn-primary wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/it\/servizi-e-prodotti\/segnalazione-di-sospette-reazioni-avverse-ai-medicinali\/\" data-type=\"page\" data-id=\"1120\">Leggete di pi\u00f9<i class=\"fa-light fa-arrow-right-long ms-1\"><\/i><\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-dd992c95\">\n\n<h3 class=\"wp-block-heading h4\">Rappresentante dei diritti dei pazienti<\/h3>\n\n\n\n<p class=\"lead wp-block-paragraph\">Jo\u017eica Tro\u0161t Kru\u0161ec, mag. iur.<\/p>\n\n\n<div class=\"gb-container gb-container-d7ccdf42\">\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:jozica.trost-krusec.ext@gov.si\">jozica.trost-krusec.ext@gov.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:041667501\">041 667 501<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-61fd97b0\">\n\n<h3 class=\"wp-block-heading h4\">Risoluzione extragiudiziale delle controversie dei consumatori<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Farmacie costiere Capodistria, Kidri\u010deva ulica 2, 6000 Koper \u2013 Capodistria, ai sensi del terzo comma dell\u2019articolo 32 della Legge sulla risoluzione extragiudiziale delle controversie dei consumatori, Gazzetta ufficiale della Repubblica di Slovenia n. 81\/2015, informa i propri clienti e i visitatori del sito web che, per la risoluzione delle controversie dei consumatori, non riconosce alcun organismo di risoluzione extragiudiziale delle controversie dei consumatori.<\/p>\n\n\n<div class=\"gb-container gb-container-d3519acd\">\n\n<p class=\"btn btn-sm btn-primary wp-block-paragraph\"><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=SL\" target=\"_blank\" rel=\"noreferrer noopener\">Visitate la piattaforma per la risoluzione delle controversie (ODR)<i class=\"fa-light fa-arrow-up-right-from-square ms-1\"><\/i><\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c3435160 layout-grid-3\">\n<div class=\"gb-container gb-container-8243ae20\" id=\"pooblascenec-za-varnost-podatkov\">\n\n<h3 class=\"wp-block-heading h4\">Responsabile per la sicurezza dei pazienti<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ai sensi dell\u2019articolo 16 della Legge sulla garanzia della qualit\u00e0 nell\u2019assistenza sanitaria (Gazzetta ufficiale della Repubblica di Slovenia n. 102\/24, ZZKZ), presso l\u2019ente pubblico Farmacie costiere Capodistria \u00e8 stato nominato Responsabile per la sicurezza dei pazienti.<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-98b98ed0\">\n\n<p class=\"lead wp-block-paragraph\">\u017diga Mazi, mag. farm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:ziga.mazi@obalne-lekarne.si\">ziga.mazi@obalne-lekarne.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:056110000\">05 611 00 00<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-fa6c6ea0\">\n\n<p class=\"btn btn-sm btn-primary wp-block-paragraph\"><a href=\"https:\/\/obalne-lekarne.si\/it\/assistenza-ai-clienti\/sicurezza-dei-pazienti\/\" data-type=\"page\" data-id=\"1141\">Scoprite di pi\u00f9 sulla sicurezza dei pazienti<i class=\"fa-light fa-arrow-right-long ms-1\"><\/i><\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-bc245db4\">\n\n<div class=\"media-upload align wp-block-acf-media-upload\" id=\"media-upload-block_294217971749cd3bb8f1a6398603757f\">\n\n    \n                    <div class=\"media-upload__grid layout-grid-1\">\n        \n        \n            \n                                    <div class=\"media-upload__item\">\n                \n                        <a class=\"media-upload__file\" href=\"https:\/\/obalne-lekarne.si\/wp-content\/uploads\/2026\/02\/obalne-lekarne-fpp.jpg\" aria-labelledby=\"file-6aa4edc28cb16\" download>\n\n                            <div id=\"file-6aa4edc28cb16\">\n\n                                <div>\n                                    <p class=\"file-name\">\n                                        Avviso ai pazienti \u2013 Segnalazione di violazioni dei diritti dei pazienti ai sensi della ZPacP                                    <\/p>\n\n                                    <div class=\"fit-content\">\n                                        <span>\n                                            .jpeg                                        <\/span>,\n                                        <span>\n                                            160.49 KB                                        <\/span>\n                                    <\/div>\n                                <\/div>\n\n                                <p class=\"file-download mb-0 fw-semibold text-nowrap\">\n                                    Carica il file                                    <i class=\"fa-regular fa-download ms-2\" aria-hidden=\"true\"><\/i>\n                                <\/p>\n\n                            <\/div>\n\n                        <\/a>\n\n                                    <\/div>\n                \n            \n        \n                    <\/div>\n        \n    \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Potrebujete pomo\u010d pri naro\u010dilu ali imate vpra\u0161anja o zdravilih ali izdelkih? Na\u0161 farmacevtski strokovni kader vam z veseljem svetuje, pomaga pri naro\u010dilu, spletnem nakupu in ali re\u0161itvi te\u017eave.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3260","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/pages\/3260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/comments?post=3260"}],"version-history":[{"count":10,"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/pages\/3260\/revisions"}],"predecessor-version":[{"id":3595,"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/pages\/3260\/revisions\/3595"}],"wp:attachment":[{"href":"https:\/\/obalne-lekarne.si\/it\/wp-json\/wp\/v2\/media?parent=3260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}