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Frequently asked questions
Answers to frequently asked questions about medicines and pharmacy services. For further information, please contact our pharmacists.
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Prescription medicines and most non-prescription medicines are dispensed exclusively at pharmacies. Professional advice from a pharmacist is also important to ensure their correct and safe use.
No. Some medicines are available without a prescription and are intended for self-treatment of minor ailments. Nevertheless, we recommend consulting a pharmacist about their proper use.
Use medicines according to your doctor’s or pharmacist’s instructions and the instructions for use. If anything is unclear, always consult a healthcare professional.
Taking several medicines at the same time may cause interactions. We recommend consulting a pharmacist about combining medicines.
A Personal Medication Record is an overview of all the medicines you take, including their dosage and instructions for use. It helps improve the safety and clarity of your treatment. Find out more about the Personal Medication Record.
Yes. Our pharmacists provide professional advice on the correct use of medicines, food supplements and other products that support good health.
Our pharmacies offer a range of services, including a Medicines Use Review and a Personal Medication Record.
If you experience any side effects, stop using the medicine and consult your doctor or pharmacist.
A list of all Obalne lekarne Koper pharmacy locations and their opening hours is available here.
Compliments, suggestions and complaints
We welcome your compliments, suggestions and feedback, as they help us improve our services.
Patients’ rights
Reporting suspected adverse drug reactions
Every suspected adverse drug reaction matters. You can also report any reactions you observe at a pharmacy. By doing so, you contribute to the safer use of medicines and better monitoring of their effects.
Patients’ rights advocate
Jožica Trošt Krušec, Master of Laws
Out-of-court consumer dispute resolution
Obalne lekarne Koper, Kidričeva ulica 2, 6000 Koper – Capodistria, in accordance with Article 32(3) of the Consumer Dispute Resolution Act (Official Gazette of the Republic of Slovenia, No. 81/2015), informs its customers and website visitors that it does not recognise any provider of out-of-court consumer dispute resolution for the settlement of consumer disputes.
Patient safety officer
Pursuant to Article 16 of the Healthcare Quality Assurance Act (Official Gazette of the Republic of Slovenia, No. 102/24; ZZKZ), the following person has been appointed as the patient safety officer at the public institution Obalne lekarne Koper: